Intelligence is often thought of as how smart someone is or how well they did in school. But there are actually several types of intelligence, and one of the most desired types in the workplace is emotional intelligence, or EQ. Emotional intelligence is related to relationship management, self-awareness, social awareness, and self-management.
EQ is a top predictor of success in the workplace, and individuals with high EQ tend to have better relationships with coworkers, strong communication skills, and excellent problem-solving abilities. All of these traits translate into less personnel issues, less conflict in the workplace, and less turnover, all of which help make HR's life easier!
Everyone has some degree of emotional intelligence, but there's always room to develop each area of EQ.
In this ebook, you'll get detailed strategies employees at your organization can use to improve EQ. You'll learn:
Tips to improve your active listening skills
How to respectfully set and keep boundaries
Practices for better relationship management
How to better control your emotions
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