Engagement and retention. We’ve covered these twin topics many times, generally agreeing that if you have an engagement problem, you’ll have retention problems. Our guest, best-selling author and consultant Bob Kellehe,r has a different perspective: He says in most companies with which he has consulted, it’s not an engagement problem—it’s a hiring problem.

“A new revolution has begun and AI is providing a new way of interacting with technology in a much more fun, enjoyable, and human way,” explains our guest, Emily He, Senior Vice President, Human Capital Management Cloud Business Group at Oracle. That’s right—He says Artificial Intelligence can humanize the workplace, perhaps the opposite of what most of us would think.

We talk a lot about culture these days, and one of the companies that often comes up in those discussions is Netflix, renowned for its special culture. Our guest, Patty McCord, is the architect of that culture and the creator of the Netflix Culture Deck, a popular resource that’s regarded as “the most important document ever to come out of Silicon Valley.”