Evaluating the Impact of Soft Skills Training in Your Organization

So often when we think of training, we think about compliance or training employees how to use new software. Although those are important topics, training your employees on soft skills like communication, teamwork, flexibility, and problem solving can give your organization a competitive edge.


With the right goals and execution, soft skills training can affect change in all areas of your organization from sales numbers to customer satisfaction to safety incidents. One reason many organizations don't prioritize soft skills training is because it can be difficult to prove the value, but you can see the impact of your efforts across your business - you just have to know how to measure it!


In this ebook, you'll learn how to measure and evaluate the impact of soft skills training at your organization. You'll also learn:

  • How to tie soft skills training to savings and ROI

  • Ways to measure the impact

  • How to evaluate soft skills training through changed behavior

  • Why soft skills training should be a priority

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We work alongside our clients as a strategic partner to help them maximize their training program. Our client success and support teams provide best practices and empower our clients to overcome business challenges and impact change in their organization. For more information, visit