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Following protests and a firestorm of controversy after two black men were arrested inside a Philadelphia Starbucks, the coffee purveyor will close its U.S.-based retail stores and corporate offices on May 29 to provide racial-bias training to its workforce. Incidents such as this one, as well as similar issues that have since involved LA Fitness, AirBnB, and a Pennsylvania golf course, reveal that hidden, unconscious, and systemic bias are costly issues that employers cannot ignore.
Diversity training is a serious topic and we have the tools to help you address it at Luxoft.