Introducing HR’s new, not so human, resource – Chatbots

For HR organizations, the potential benefits of Chatbots are plenty. They can improve efficiency and productivity—for both customers and employees. Intelligent chatbots can quickly address issues for an organization’s stakeholders; for customers, this can foster satisfaction and loyalty.


For an employee, chatbot technologies can consolidate and simplify a variety of HR tasks, such as open enrollment, PTO management, scheduling, time entry, and feedback processes.


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Deloitte’s ConnectMe enables a digital workplace by using insights to connect the workforce to what they need, where and when they need it. ConnectMe leverages the world’s leading CRM cloud solution, Salesforce, to help organizations navigate the changing workplace and deliver an exceptional employee experience. ConnectMe also streamlines and automates HR processes, allowing HR teams to focus more time and resources on strategic initiatives. For more information, please visit